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NO VAT is chargeable on our fees at present.

Tenant Find

TENANT FIND:                                                 Equivalent to 3.5 WEEKS RENT

Service Includes:


  • Collect and remit initial month’s rent
  • Agree the collection of any shortfall and the payment method
  • Provide the tenant with the method of payment
  • Deduct any pre tenancy invoices
  • Register the deposit with the DPS scheme and transfer to your DPS account (any other scheme will require notification so we can advise of the alternative arrangements)


INVENTORY FEES                                                      £95.00 for up to 3 Bedrooms

£125.00 for up to 4 Bedrooms

£150.00 for 5 Bedrooms & over plus


    • Standard inventory comprising of a basic description of condition, contents and cleanliness
    • Supported by photographs
    • Electronic Copies issued to Tenant and Landlord


Full Management



Equivalent to 12% of the monthly rent (e.g rental price £750, fee at 12% = £90.00, total fee £90.00)


  • Service Includes:
  • Collect and remit monthly rent received
  • Pursue  non-payment of rent and provide advice on rent arears action
  • Deduct commission and contractor’s invoices from monthly rent collected
  • Advise all relevant utility providers of changes in occupation
  • Undertake two inspection visits per annum and notify landlord of the outcome
  • Arrange routine repairs and instruct approved contractors
  • Make any HMRC deduction and provide NRL8 form (if relevant)






SET UP FEE                                     33% of the rent (e.g if the rent is £600.00, fee at 33%=198.00)


  • Agree the market rent and find a tenant in accordance with the landlord guidelines;
  • Advise on refurbishment
  • Provide guidance on compliance with statutory provision and letting consents
  • Carry out accompanied viewing (as appropriate)
  • Market the property and advertise on relevant portals
  • Erect board outside property in accordance with Town and Country Planning Act 1990
  • Advise on non-resident tax status and HMRC (if relevant)


INVENTORY FEES                                                        £95.00 for up to 3 Bedrooms

£125.00 for up to 4 Bedrooms

£150.00 for 5 Bedrooms & over plus


  • Standard inventory comprising of a basic description of condition, contents and cleanliness
  • Supported by photographs
  • Electronic Copies issued to Tenant and Landlord




WORKS OVER £1,000 in value

Equivalent to 10% of the value of the contract – (e.g. contract value £3000, fee at 10% = £300, total fee £300)


  • Arranging access and assessing costs with contractor
  • Ensuring work has been carried in accordance with agreement
  • Retaining any Guarantee or Warranty as a result of the works



TWO CONTRACTORS QUOTES                                   £50.00 per quote


DEALING WITH DEPOSIT DISPUTES                            £Nil on managed properties

& UNPROTECTING SECURITY DEPOSIT                      Not available on Tenant Find


COURT ATTENDANCE                                                 £50.00 per hour





For properties in Wales, the Renting Homes (Fees etc.) (Wales) Act 2019 means that in addition to rent, lettings agents can only charge tenants the following permitted payments

  • Holding deposits (a maximum of 1 week’s rent);
  • Security deposits;
  • Where required, utilities (electricity, gas or other fuel, water, sewerage), communication services “telephone, internet, cable/satellite television), TV licence;
  • Council tax (payable to the billing authority);
  • Interest on the late payment of rent (where required under the tenancy agreement);
  • A breach of a term of the contract (where required under the tenancy agreement);
  • Any other permitted payments under the Renting Homes (Fees etc.) (Wales) Act and regulations applicable at the relevant time. This could include Payments in Default – examples of types of default payments could be:
  • Missed Appointments (such as the Agent arranging with a tenant for a contractor to carry out remedial work at the property, and a tenant subsequently refusing entry, or not being home to allow entry, resulting in charges to the landlord, as they appear on the stated invoice.
  • Avoidable or purposeful damage to property – damage to a property caused by neglect or carelessness or wilful behaviour by the tenant. The cost would be based on an invoice for the repairs and would not exceed the stated amount.
  • Replacement Keys – loss of keys by the tenant requiring the landlord or the landlord’s agent to arrange for the cutting of new keys and delivery of those keys to the tenant. The cost being equivalent to the actual cost of key cutting as stated on the invoice and delivery by first class post.
  • Emergency/out of hours call-out fees – fees incurred as a result of a landlord or landlord’s agent arranging for someone to attend the tenant’s property at the request of a tenant, such as a locksmith or an emergency glazier at the early hours of the morning, when the problem has been caused by the tenant in the first place, such as a window broken on purpose or keys locked inside a house. The cost to be determined by either the contractor’s invoice where an external contractor is used or £50.00 if a member of the landlord’s agents workforce attend outside normal office hours – that is 9am to 5.30pm Monday to Friday.

Tenant protection


In addition to publishing relevant fees, lettings agents are also required to publish details of:

  • the redress scheme they are a member of; and
  • the name of the approved or designated Client Money Protection scheme they are a member of (if any).

Please note that lettings agents are required by law to publish on their websites information for potential tenants about relevant fees, redress schemes and client money protection schemes (including the names of those schemes). Relevant fees must also be published on third party websites,

Referencing and Right to Rent Checks – You will be asked to complete an application before referencing can be undertaken, you should also provide an original photographic Identification (e.g. passport, National ID card, VISA, resident permit, driving licence) and Proof of Residence (e.g. original utility bill, council tax bill or bank statement all of which much be less than 3 months old) if you have any queries relating to this please speak to the branch you are dealing with.

You should be aware that the need for a guarantor may not become apparent until your referencing (including references for any joint tenants) has been completed. Where a guarantor is required they will need to complete an application form and provide photographic identification and proof of residence.

Referencing will cover a check against the credit file and public records of the individual, an Anti-Money Laundering check, confirmation of employment and salary details, confirmation of previous tenancy details, right to rent checks, reporting the results of all those checks to your prospective landlord to see if your application is acceptable.

Company application fee – £300

Please ask us to explain the application and move in process to you and we will be happy to answer any questions you might have now during the application process.

Fees can be paid by bank transfer, cash in the office during office hours and by cheque.